Mental Health 911:
Identifying and Responding to Crisis
In this course, we will talk about the mental well-being of the people we talk to every day. We will learn how to recognize different mental health issues like Schizophrenia, Bipolar disorder, OCD, Depression, Autism, and others. In the afternoon, we will focus on our own mental health as Telecommunicators and responders. We will discuss the higher suicide rates among first responders and ways to identify those signs. We will also learn about the symptoms of PTSD, C-PTSD, and other mental health conditions that we might experience in our profession. This is a popular and highly regarded course at a national level.