“I feel that this class should be mandatory for all Dispatchers. Coming from prior experience in the criminal justice system, this class has helped me tremendously.”

— Response to Mental Health

“This class was really beneficial for the dispatcher side. Being able to see the officer’s perspective on a lot of these calls was very eye-opening. A lot of the information I will be bringing back to my agency.”

— Deadly Calls & Fatal Encounters

“The interactive material always makes a class better. The scenario at the end has the potential to make this one of the better classes”

— Crisis Negotiations

“One of my favorite presentations so far. Thank you. Also, one of the few classes that didn’t use acronyms or abbreviations I wasn’t familiar with very thankful for that! Wonderful class!”

— Response to Domestic Violence

“This class is very well thought out, organized, and beneficial. I think it should be taken by everyone and mental health mandates should be put in place. Thank you for speaking on topics that are truly beneficial to Dispatchers.”

— Response to Mental Health

“This was excellent training to show real-life examples to a dispatcher who never gets to see what’s going on. I think this class will definitely open the eyes and change the perspective of a dispatcher who may be complacent.”

— Handling Pursuits and Traffic Stops

“The best in-service I've had in my 25 years of dispatching.”

— Handling Pursuits and Traffic Stops