Course Overview:

This course is designed for individuals responsible for hiring and scheduling staff within their organization. Throughout the program, we’ll explore strategies for attracting and retaining high-quality employees, grounded in national standards and industry best practices.

Key topics include various shift work models and the unique challenges they present. We’ll examine the physical and mental health impacts of shift work to better understand employee well-being and how it affects performance and retention. By the end of the course, you'll learn how to design effective, 24-hour coverage schedules that balance operational needs with employee wellness.

This is a highly interactive course that emphasizes hands-on learning. Participants will engage in group discussions, present collaborative ideas, and practice creating real-world schedules during class.

• Enhance Hiring and Scheduling Practices: Learn proven strategies for attracting and retaining top talent using national standards and industry best practices.

• Understand Shift Work Models: Explore different types of shift schedules and the unique challenges they present to both operations and staff.

• Prioritize Employee Wellness: Recognize the physical and mental health impacts of shift work and how wellness influences staff performance, morale, and retention.

• Improve Scheduling Efficiency: Gain the skills to design 24-hour coverage schedules that meet operational demands while promoting staff satisfaction.

• Apply Hands-On Learning: Participate in interactive, real-world exercises including schedule-building and group collaboration to reinforce practical application.

• Collaborate and Share Ideas: Benefit from peer discussions and shared experiences to broaden your perspective on workforce management.

Instructor Jason Long