What people are saying.

  • “I feel that this class should be mandatory for all Dispatchers. Coming from prior experience in the criminal justice system, this class has helped me tremendously.”

    — Mental Health 911

  • “This class was really beneficial for the dispatcher side. Being able to see the officer’s perspective on a lot of these calls was very eye-opening. A lot of the information I will be bringing back to my agency.”

    — Deadly Calls & Fatal Encounters

  • “The interactive material always makes a class better. The scenario at the end has the potential to make this one of the better classes”

    — Crisis Negotiations

  • “One of my favorite presentations so far. Thank you. Also, one of the few classes that didn’t use acronyms or abbreviations I wasn’t familiar with very thankful for that! Wonderful class!”

    - The Psychology of Domestic Violence

  • “This class is very well thought out, organized, and beneficial. I think it should be taken by everyone and mental health mandates should be put in place. Thank you for speaking on topics that are truly beneficial to Dispatchers.”

    - Mental Health 911

  • “This was excellent training to show real-life examples to a dispatcher who never gets to see what’s going on. I think this class will definitely open the eyes and change the perspective of a dispatcher who may be complacent.”

    - Mastering the Pursuit Process and STOPS

  • “The best in-service I've had in my 25 years of dispatching.”

    - Mastering the Pursuit Process and STOPS

  • "My favorite session thus far!"

    - The Hidden Cost of Heroism

  • "This was an amazing class and I definitely think it brings an important message that more people should listen to."

    - The Hidden Cost of Heroism

  • "Very engaging. Love it. More more more"

    - The Psychology of Domestic Violence

  • "Amazing class with great info to help first responders with PTSD. I have been aware for a while that I have some issues with past trauma from calls and other life events. This may be what I needed to spur me into action to talk to someone."

    - The Hidden Cost of Heroism

  • "Great program and super informative, challenges first responders to think outside the box and be more proactive. Look forward to attending more classes!"

    - Deadly Calls & Fatal Encounters

  • "One of the best trainings I have ever been to! Highly recommend for all dispatchers and police officers."

    - Deadly Calls & Fatal Encounters

  • "Managing conflict class was outstanding. Jason is a very dynamic instructor he kept what could be a very boring class very interesting. I would highly recommend any of his classes"

    - Effective Strategies for Dealing with Workplace Conflict

  • "The course was great. We were a small group and I felt that it made it comfortable for people to engage."

    - Leading Well